Sweet Smoke is committed to ensuring your order arrives safely and securely.
Processing Time
Orders are typically processed within 2–3 business days, excluding weekends and holidays. Processing times may be extended during holidays, special events, or periods of high order volume.
Shipping & Delivery
Shipping costs and available delivery options are calculated at checkout. Delivery times are estimates and may vary based on destination, carrier delays, weather, or other circumstances outside of our control.
Age VerificationCigars and other tobacco products are available only to customers who meet the legal age requirements applicable to the purchase and delivery. Age verification may be required before an order is processed or delivered. Orders that cannot be successfully verified may be canceled.
Shipping Restrictions
Tobacco laws and shipping requirements vary by state and locality. Sweet Smoke reserves the right to decline or cancel orders to destinations where shipment or delivery of tobacco products is prohibited or restricted.
Incorrect or Damaged Orders
Please inspect your order upon arrival. If your order arrives damaged or you receive an incorrect item, contact Sweet Smoke promptly so we can review the issue and determine the appropriate resolution.
Incorrect Addresses & Delivery Issues
Customers are responsible for providing complete and accurate shipping information. Sweet Smoke is not responsible for delays, failed deliveries, or additional shipping costs resulting from an incorrect or incomplete address.
By placing an order with Sweet Smoke, you acknowledge and agree to comply with all applicable tobacco purchasing, possession, and delivery laws.
